May I leave services on account/create a payment plan with your Hospital?
Do I require an appointment to see the Veterinarian?
-Yes please! At Brentwood Bay Veterinary Clinic your appointment time is reserved exclusively for you and your pet and we will make every effort to accommodate your scheduling needs. In return, we ask that you help us by arriving for your scheduled appointment on time and, by notifying us with a minimum of 4 business hours in advance if you are unable to do so.
Does my cat need to arrive in a carrier/does my dog need to arrive on leash?
-Yes please! It really comes down to a safety issue for both cats and dogs. Your dog may not be feeling like him or herself, they may be scared or, they may be the friendliest dog that has ever "friendlied" but that doesn't mean that the next dog to enter the hospital will feel the same way. Having your dog on leash and near you helps to keep everyone safe, happy and as stress-free as possible.
Are the smiles and jokes always free?
-Yes, the smiles and jokes are always free! One of our team members has been heard saying on a number of occasions "come for the medicine, stay for the smiles"!